General Terms and Conditions

1. Scope

These General Terms and Conditions (GTC) apply to all deliveries from Röben UG (limited liability), Kleiner Bruch 1 in 38678 Clausthal-Zellerfeld (hereinafter referred to as the supplier) to consumers. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed predominantly to their commercial or independent professional activity.

2. Contractual partner

The purchase contract is concluded with Röben UG (limited liability), Kleiner Bruch 1 in 38678 Clausthal-Zellerfeld, Commercial Register: HRB 210070, Register Court: Braunschweig District Court, Represented by: Joschka Röben.

3. Conclusion of contract

3.1. The presentation of the products in the online shop does not constitute a legally binding offer, but merely an invitation to order.

3.2. By clicking the [Buy now] button you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.

4. Right of withdrawal

4.1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.

4.2. If you, as a consumer, make use of your right of withdrawal in accordance with section 4.1, you must bear the regular costs of returning the goods.

4.3. In all other respects, the provisions that are set out in detail in the following

– Cancellation policy –

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

To exercise your right of withdrawal, you must inform us [enter name of the entrepreneur, address, telephone number and email address] of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically fill out and submit the model withdrawal form or another clear statement on our website (insert internet address). If you make use of this option, we will immediately send you (e.g. by email) a confirmation of receipt of such a withdrawal.

To meet the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of cancellation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us or to (if applicable, the name and address of the person authorized by you to receive the goods) promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

– End of the cancellation policy –

4.4. The supplier informs about the model cancellation form in accordance with the statutory provisions as follows:

Model cancellation form

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us, Röben UG (limited liability), Kleiner Bruch 1, 38678 Clausthal-Zellerfeld, email: info(at)roeben-recycling.de, of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory. You can also electronically fill out and submit the sample withdrawal form or another clear statement on our website (insert internet address). If you make use of this option, we will immediately send you (e.g. by email) a confirmation of receipt of such a withdrawal.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation

You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

– End of the cancellation policy –

4.4. The supplier informs about the model cancellation form in accordance with the legal regulation as follows:

Model cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

To Röben UG (limited liability), Kleiner Bruch 1, 38678 Clausthal-Zellerfeld, email: info(at)roeben-recycling.de.

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s) Address of the consumer(s)

Signature of the consumer(s) (only if notification is made on paper)

Date ________

(*) Delete as appropriate

5. Prices and shipping costs

5.1. The prices stated on the product pages include statutory VAT and other price components.

5.2. In addition to the prices stated, we charge a flat rate of ____ euros per order for delivery within Germany.

5.3. In addition to the prices stated, we charge a flat rate of ____ euros per order for delivery within the United Kingdom.

5.4. In addition to the prices stated, we charge a flat rate of ____ euros per order for delivery within the European Union (excluding Germany).

5.5. The shipping costs are clearly communicated to you again on the product pages, in the shopping cart system and on the order page.

6. Delivery

6.1. Delivery is only made within Germany with __.

6.2. Delivery takes place within the United Kingdom with ____.

6.3. Delivery takes place within the European Union (excluding Germany) with ____.

6.4. The delivery time is up to 6 weeks. We will indicate any different delivery times on the respective product page.

7. Payment

7.1. Payment is made in advance.

7.2. If you select the payment method of advance payment, you can pay by PayPal or by credit card via PayPal and we will create and deliver the goods after receipt of payment.

8. Retention of title

The goods remain our property until full payment has been made.

9. Warranty for material defects

The supplier is liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 ff of the German Civil Code.

10. Dispute resolution

The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.